Better Conversations. Measurably.

Track your talk-time ratio, active listening cues, and empathy signals across every consultation. Receive personalised coaching to continuously improve patient interactions.

Communication Analysis3 consultations analysed
Export Report

Overall Score

87/100

Empathy

92/100

Clarity

85/100

Listen Ratio

62%

Conversation Flow

Opening
History
Assessment
Planning
Close
Clinician Patient

Skill Breakdown

Open-ended questions
90
Active listening signals
85
Patient education clarity
78
Shared decision-making
72
Jargon-free language
88

AI Coaching Feedback

Strengths

Excellent use of open-ended questions to explore the patient's concerns about returning to tennis.

Strong reflective listening — repeated patient's key concerns before providing clinical reasoning.

Clear explanation of the exercise progression rationale.

Opportunities

Consider allowing more silence after patient pauses — they may have had more to share about sleep impact.

"Scapular dyskinesis" used without explanation — consider simpler language or checking understanding.

Suggested Practice

Try the "teach-back" method: ask the patient to explain the home exercise plan in their own words.

Use motivational interviewing probes when discussing return-to-sport timelines.

30-Day Trend

12%

Overall communication score improving

How It Works

Get started in minutes, not hours.

1

Enable Analysis

Toggle communication analysis on for any recorded consultation.

2

Conduct Your Session

The AI analyses your communication patterns in real-time, in the background.

3

Review Your Scorecard

After the session, see a breakdown of talk-time, listening, and empathy metrics.

4

Apply Coaching Tips

Read personalised suggestions and apply them in your next consultation.

Key Benefits

Everything you need, designed for clinical workflows.

Talk-Time Analysis

See exactly how much you talk vs. your patient. Optimise the balance for better therapeutic outcomes.

Active Listening Score

Measure how well you demonstrate active listening — reflections, clarifications, and follow-up questions.

Empathy Metrics

Track empathy signals in your communication style. Understand how patients perceive your interactions.

Session Trends

View your communication metrics session-by-session. See improvement over time with clear trend visualisation.

Personalised Coaching

Receive actionable suggestions after each consultation — specific, practical tips to improve your next session.

Team Benchmarks

Compare your metrics against team averages (anonymised). Identify strengths and areas for growth.

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