Patient Communication, On Autopilot
Automated appointment confirmations, 24-hour reminders, no-show follow-ups, and recall campaigns — with Email and SMS delivery tracking. Purpose-built for healthcare.
810
Sent
798
Delivered
8
Pending
4
Failed
Appointment Confirmation
342
sent
99.1%
delivery
24h Reminder
289
sent
98.6%
delivery
Post-Visit Follow-Up
156
sent
97.4%
delivery
No-Show Follow-Up
23
sent
100%
delivery
Plan Lapse Recall
0
sent
—
Birthday Greeting
0
sent
—
How It Works
Get started in minutes, not hours.
Choose a Trigger
Select when the message should fire — after booking, 24 hours before appointment, after a no-show, or when a treatment plan lapses.
Write Your Template
Use the template editor with merge fields like {{patient_name}} and {{appointment_date}}. Preview how it looks in email and SMS.
Activate & Monitor
Turn on the automation and watch delivery stats in real time. Every message is tracked with sent, delivered, and failure status.
Optimise Over Time
Review delivery rates and patient engagement. Adjust timing, tweak templates, and add new automations as your practice grows.
Key Benefits
Everything you need, designed for clinical workflows.
Automation Rules
Set triggers for every patient touchpoint — appointment confirmation, 24h reminder, post-visit follow-up, no-show, plan lapse, and birthday greetings.
Email & SMS
Send via email, SMS, or both. Each channel is independently configurable per automation rule with separate templates.
Template Editor
Create reusable templates with merge fields — patient name, appointment date, clinician name, clinic address. Preview before activating.
Delivery Analytics
Track sent, delivered, pending, and failed counts. See delivery rates per automation rule and identify issues before they impact patients.
Recall Campaigns
Automatically reach out to patients who haven't booked in a while. Reduce plan lapses and keep your schedule full.
One-Click Pause
Toggle any automation on or off instantly. Test new rules in a safe sandbox before going live with your patients.
Ready to Get Started?
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