Connecting Cliniko
Quicka Health integrates with Cliniko to sync patient data, appointments, and clinical notes between the two systems.
Prerequisites
- An active Cliniko account with API access enabled
- Admin access to your Quicka Health clinic
Setup Steps
1. Generate a Cliniko API Key
- In Cliniko, go to Settings → Integrations → API Keys
- Click Generate New API Key
- Give it a descriptive name (e.g., "Quicka Health Integration")
- Copy the API key. You'll need it in the next step
2. Connect in Quicka Health
- Go to Clinic Settings → Integrations
- Click Connect next to Cliniko
- Paste your API key
- Click Verify & Connect
Quicka Health will verify the connection and import your patient list.
💡
The initial patient sync may take a few minutes depending on the size of your patient database. You'll see a progress indicator.
What Syncs
| Data | Direction | Frequency |
|---|---|---|
| Patient demographics | Cliniko → Quicka | On-demand |
| Appointments | Cliniko → Quicka | Every 15 minutes |
| Clinical notes | Quicka → Cliniko | On approval |
| Treatment plans | Quicka → Cliniko | On approval |
Troubleshooting
- "Invalid API key": regenerate the key in Cliniko and try again
- Patients not appearing: check that the API key has read permissions
- Notes not syncing: ensure the Cliniko account has write permissions
For more help, see our sync troubleshooting guide.