Nothing Falls Through the Cracks
A daily task list for your front desk — follow up emails, chase referrals, log enquiries, manage your waitlist. Smart drafting helps reception respond in seconds.
Sophie R. wants Tue/Thu PM with Dr. Chen — a slot just opened!
NotifyCall Sarah M. re: MRI results
Sarah Mitchell
Book follow-up — shoulder review
David Chen
Reply to WorkCover enquiry
Alex K.
Order kinesiology tape
Chase invoice #2847
Northern Physio
Confirm Wed appointments
How It Works
Get started in minutes, not hours.
Open Your Task Board
Login and see today's tasks — categorised by type with live count badges. Know exactly what needs attention before the first patient arrives.
Log & Convert Enquiries
When a patient calls, log the enquiry with one click. Check availability, book them in, or add to the waitlist — all without leaving the task board.
Let the Waitlist Work
When cancellations happen, waitlist matches appear automatically. Hit 'Notify' and the patient receives an offer for the newly available slot.
Review & Clear
Work through tasks one by one — book follow-ups from treatment plans, send recall messages, process referrals. Clear your board before end of day.
Key Benefits
Everything you need, designed for clinical workflows.
Task Board
See every outstanding action at a glance — notes to review, plans to book, recalls to send, letters to post, and referrals to process. Each with a live count badge.
Enquiry Logging
Log every phone, walk-in, and online enquiry. Track conversion rates to booked appointments. See which sources bring the most patients.
Waitlist Auto-Matching
When a patient cancels, Quicka instantly matches the open slot to waitlisted patients based on their preferred day, time, and clinician — then lets you notify them with one click.
Bulk Rescheduling
Clinician off sick? Reschedule an entire day of appointments in one action. Patients are notified automatically with new time options.
Knowledge Base
A searchable library of clinic protocols, intake procedures, and FAQ answers. New staff find answers instantly instead of interrupting the team.
Role-Based Views
Receptionists see their task board. Clinicians see their clinical queue. Admins see everything. Each role gets exactly the workflow they need.
Ready to Get Started?
Join healthcare teams across Australia who are saving hours every week with Quicka Health.
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